Our Process

Simple, Transparent Expertise

ASSET DISPOSAL PROCESS

Our goal is to be your go-to partner for all your IT asset lifecycle needs by offering a simple, transparent solution backed by knowledgeable professionals who can help you recover maximum value on all your excess equipment. Our team is always available by phone or email to answer any questions or concerns you might have.

INITIAL AUDIT/INVENTORY

Contact us with a list of equipment available for sale. We will respond within 1 business day. Oftentimes there are components inside of equipment that significantly increase its resale value. Our team will help you uncover hidden value in your available inventory.

OFFER

After we have a complete inventory, Comsources will send you a binding offer within 3 business days with simple, transparent terms and conditions including how long the offer is good for and the expected condition of the equipment.

PACKAGING AND PICKUP

If you need help with deinstallation, packaging materials or onsite packaging services, ComSources will provide you with an upfront quote. You will NEVER receive an invoice for these services. They will be deducted from the final amount owed for the equipment we purchase. ComSources will arrange and pay for inbound shipping to our operations center in Flowood MS

FINAL AUDIT AND PAYMENT

Prior to pickup ComSources will send you an estimate of the time needed to complete the testing and final audit for your equipment. Most shipments take 30 days or less to process but it can take a bit longer for large, complex projects ComSources will send you a detailed audit of what we received along with a final value for what we received. The final value will only differ from our upfront offer if there is missing, damaged, fails test or the condition was not as described. We are always happy to answer any questions you might have about the audit ComSources uses SoftThinks software to test and wipe all laptops and desktops. This service is provided free of charge. Certificates of data destruction available upon request. Once you approve the final audit, we can send payment via check, Paypal, wire or ACH

IT HARDWARE PROCUREMENT PROCESS

Our goal is to help you get the most out of your IT hardware budget by offering a simple, transparent solution backed by knowledgeable professionals who can help you find fully refurbished solutions that perform like new at a substantial cost savings

INITIAL CONSULTATION

The goal of the initial consultation is to understand the scope of your project, the business problem you are trying to solve, budgetary/time constraints and other issues we can help you solve.

QUOTE ON EQUIPMENT AND SERVICE

ComSources will provide a transparent quote with no hidden costs. All equipment we sell is fully refurbished with a minimum 1 year warranty

HARDWARE ACQUISITION PROCESS

Once you place an order with us, we can usually ship within 2-4 business days. All equipment is fully tested and refurbished in our 10,000 square foot, professionally staffed operations center Equipment will ship from our facility via the carrier and method of your choice. All equipment is professionally packaged to ensure it arrives safely at your facility